IT SUPPORT
Technical support, kept separate from the creative work.
Support work is documented as case studies rather than gallery images. The capability areas below reflect what I actually do; published cases will be added as they are cleared to share.
User support
Diagnosing day-to-day issues for non-technical users and explaining fixes in plain language.
Hardware & software
Installation, configuration, upgrades and troubleshooting across desktops and peripherals.
Networking
Connectivity checks, basic network configuration and resolving access problems.
Maintenance
Routine upkeep, backups, updates and keeping working setups stable.
IT support case studies coming soon
Write-ups for this area are being prepared. In the meantime, I'm happy to walk through the work directly — get in touch and I'll share details relevant to your role or project.
Ask about this work